Return Policy
At Bainada Brothers, we aim to provide quality products and a hassle-free shopping experience. If you are not satisfied with your purchase, you may request a return under the following conditions.
Eligibility for Returns
Products may be eligible for return if:
- The item received is damaged or defective
- Wrong product has been delivered
- Product is missing parts or accessories
- The item received does not match the description
Return Request Timeline
- Customers must request a return within 7 days of receiving the order.
- Requests made after the return period may not be accepted.
Return Conditions
- The product must be unused and in its original packaging.
- All tags, labels, invoices, and accessories must be included.
- Products showing signs of use, damage, or tampering may not qualify for return.
Non-Returnable Products
The following items may not be eligible for return:
- Perishable goods
- Opened or used products
- Customized or special-order items
- Products damaged due to customer misuse
Return Process
- Contact our customer support team with your order details.
- Share images/videos if required for verification.
- Once approved, instructions for return pickup or shipping will be provided.
Refund After Return
- After successful inspection of the returned item, eligible refunds will be processed within 5–10 business days to the original payment method.
Contact Us
For any return-related assistance, customers can contact Bainada Brothers customer support through the contact details available on the website.